Privacy Policy

Effective Date: 6 April 2026

Autofix Solution Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you use our website or contact us regarding our vehicle repair services.

1. Who We Are

Business Name: Autofix Solution Ltd
Address: 11 Rigg Approach, London, E10 7QN
Phone: 020 8534 3366
Email: info@autofixsolution.co.uk
Website: https://autofixsolution.co.uk/

2. Information We Collect

We may collect and process the following types of personal data:

• Name
• Phone number
• Email address
• Address, where relevant
• Vehicle details, including registration and repair information
• Messages sent through contact forms, email or phone
• Technical information such as IP address, browser type and website usage data

3. How We Use Your Information

We use your information to:

• Respond to enquiries and provide quotes
• Arrange and carry out vehicle repair services
• Communicate with you بشأن bookings, repairs and updates
• Improve our website and customer experience
• Meet legal, regulatory and record-keeping obligations

4. Lawful Basis for Processing

We process personal data on one or more of the following lawful bases:

• Your consent
• The performance of a contract or steps taken at your request before entering a contract
• Our legitimate interests in running and improving our business
• Compliance with legal obligations

5. Sharing Your Information

We do not sell your personal data. We may share your information where necessary with trusted third parties such as insurance companies, payment providers, IT support providers, website service providers, professional advisers, or legal and regulatory authorities where required by law.

6. Data Retention

We keep personal data only for as long as necessary for the purposes for which it was collected, including to satisfy legal, tax, accounting or reporting requirements.

7. Your Rights

Under UK data protection law, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Request erasure of your personal data
• Object to processing
• Request restriction of processing
• Request transfer of your personal data where applicable

To exercise any of these rights, please contact us at info@autofixsolution.co.uk.

8. Cookies

Our website may use cookies and similar technologies to help improve website functionality, monitor performance and enhance user experience. You can manage cookie settings through your browser preferences.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, disclosure or alteration.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Autofix Solution Ltd
11 Rigg Approach, London, E10 7QN
020 8534 3366
info@autofixsolution.co.uk